"MULTIBAGS IKE", which is located at the 1st km of the National Road Serres - Drama, with G.E.M.I. number 10113388952000, pays special attention to security and respects the privacy and confidentiality of your personal data. For this reason, we invest time and resources to protect your privacy.
The operation of the store is governed by the use of the current Code of Conduct

The Company takes all appropriate organizational and technical measures designed to protect information from loss, misuse, unauthorized access, disclosure, distortion or destruction and ensures the fair and lawful collection and processing of personal data and its safe keeping.

The processing of personal data is carried out in accordance with the provisions of the General Data Protection Regulation (GDPR 2016/679), any specific national and European legislation for certain sectors, the applicable Greek legislation for the protection of personal data, as well as for the protection of personal data and privacy in the electronic communications sector (Law 3471/2006 , as amended) and the decisions of the Personal Data Protection Authority (PDA).

In this effort, we are in a continuous process of information and training in order to comply fully with the current national, European and international legal framework and in particular with the General Data Protection Regulation 679/2016 of the European Union.

Purpose of this policy

We want to inform you about the way your personal data is collected, stored, used and transmitted, the security measures we take to protect your personal data, the reasons and the period of time it is stored, and the type of personal data collected. It concerns any operation or set of operations performed, with or without the use of automated means, on personal data or on sets of personal data, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or any other form of making available, alignment or combination, restriction, erasure or destruction.
This Policy is updated from time to time and may be modified at any time as deemed necessary, without prior notice, always within the legal framework in force at the time and in accordance with any changes in the applicable data protection legislation. We therefore recommend that you check this Policy periodically in order to be informed of any changes that have taken place.

What is personal data?

Personal data is any information relating to a specific natural person or a person whose identity can be verified (e.g. name, ID number, address, etc.). Data relating to health (physical or mental condition, receipt of medical services, etc.) are included in the general term personal data but are a special category of data. The Company will not process your personal data without your consent. However, the Company reserves the right, in exceptional cases, to process your personal data to the extent permitted or required by law, and/or by court decisions or prosecution orders.

How is your personal data collected?

Your personal data is collected in the following ways:
(a) you provide it to us when you apply for a job with the Company or your CV is sent to us. The provision of your personal data in the context of submitting a CV to find a job with the Company takes place voluntarily as otherwise it would not be possible to assess your employment opportunity.

(b) you provide it to us when you fill in online forms or send an "e-mail" in order to obtain information or use the services available on the Company's website www.multibags.com. The submission of your basic data is at your choice and is processed with your consent for the sole purpose of informing you about our Company's products and activities.

(c) you provide them to us when you register in the Company's e-shop, as you are asked to fill in some fields and choose a user name and password, in order to complete your purchase from the Company's website www.multibags.com. The submission of your data is obligatory and their processing is subject to your consent for the sole purpose of completing your order.
(d) automatically through the "browser" or mobile device you use to access our Website www.multibags.com.
In cases where your consent is required for the collection of your personal data, such as for receiving a "newsletter" on a regular basis, this will be explicitly requested from you and you have the right to withdraw it at any time.

What kind of personal data is collected?

The personal data that is collected and further processed includes your full name, address, tax details , CV details and general contact details (including email address and telephone number).

In addition to the data you provide us with above, when you use our Website, your device automatically provides us with data so that we can serve and tailor our response to you. The type of information we collect by automated means generally includes technical information about your computer, such as your IP address or other device identifier, the type of device you are using, and the version of the operating system. The data we collect may also include usage information and statistics about your interaction with the site. It may also include information about the URLs of the web pages you visited, referring/exit pages, page views, time spent on a page, number of clicks, platform type, location data (if you have enabled access to your location) and other information about how you used the Platform.
This information is collected using cookies and other similar tracking technologies. We encourage you to review our Cookies Policy to learn more about Cookies, how we use them and how you can control their use.

More details about the technologies used on our website are set out in our Cookies Policy.

What principles govern the processing of personal data by the Company?

The Company processes your personal data in a fair and lawful manner for clearly defined purposes set out in this Policy. Your personal data processed by the Company is limited to what is strictly necessary to achieve these purposes, is accurate and up-to-date, is kept for a period of time determined by the purposes of the processing, is protected by adequate security measures and is not transferred to countries that do not ensure a satisfactory level of protection.

Who collects the personal data and for what purpose? Are they transferred to third parties?

The receipt, processing and retention of data of curriculum vitae, knowledge, professional training and professional experience, is done to satisfy the exclusive purpose of the Company's assessment of the possibility of occupying a job, and are kept only for this purpose, are processed only by the Company's Human Resources department.
The reception, processing and retention of your data relating to contact details is carried out to satisfy the exclusive purpose of informing you about the Company's products and activities. All your data are kept only for this purpose and are processed only by the Company's Sales Department.

The reception, processing and retention of your data relating to contact details, tax details, full name and address for the dispatch of products is carried out for the sole purpose of satisfying the exclusive purpose of completing your order. All your data are kept only for this purpose and are processed by the Company's Sales Department and the bank for online payment.

Personal data may be transferred to partners, or third parties, for further processing for the purpose of providing services, evaluating and improving the functionality of the website, marketing, data management and technical support purposes. These third parties have contractually committed to us that they will only use the personal data for the above purposes, and will not transfer the personal information to third parties, and will not disclose it to third parties unless required by law.

The Company undertakes that it will not market your personal information by making it available for sale/rent by giving it/transferring/publishing or disclosing it to third parties or use it in any other way and for other purposes that may compromise privacy.

For how long is my personal data kept?

For the fulfilment of the purpose of the processing, which is to investigate a job vacancy in our company (CV form), we consider a period of twelve (12) months to be a reasonable and necessary period of retention of your relevant data. After twelve (12) months from the time of receipt of your CV, the relevant file with all your data will be deleted.

For the fulfilment of the purpose of the processing, which is to inform you about our products and actions, a reasonable period of retention of your data is deemed to be the time of the relevant (productive-commercial) operation of the Company.
For the fulfilment of the purpose of processing, which is to receive & complete orders via e-shop, a reasonable time for the retention of your data is the time of the relevant (productive - commercial) operation of the Company.

What are my rights against the processing of my personal data?

You have the right at any time to request: a) access to your personal data, b) correction of your personal data if it is inaccurate or incomplete, c) deletion of your personal data, unless the processing is necessary for the exercise of the legal rights of the Company or third parties, for the fulfilment of a legal obligation, for reasons of public interest or for the defence of our legal rights before judicial or other authorities, d) restriction of the processing of your personal data only for specific purposes.
In order to exercise any of the above rights, please use the "Exercise of Rights Request Form" and send it either by letter to the company's headquarters or by Electronic Mail (to the e-mail account: dpo@multibags.com).

The company will make every effort to respond to your requests without delay and in any case within one month of receipt. This deadline may be extended by two (2) more months, if necessary, taking into account the complexity of the request and the number of requests. You will be informed of this extension and the reasons for the delay within one month of receipt of the request by the company. If you submit the request by electronic means, the response will be provided to you, if possible, by electronic means, unless you request otherwise (e.g. a written letter).
In the event that the company delays beyond a reasonable period of time in responding to your request and in any case where you believe that your rights are being violated or the company is not consistent with its data protection obligations, you may appeal to the Data Protection Authority (www.dpa.gr).

GENERAL ENQUIRIES

+30 215 5000 300 / +30 23210 55035
team@multibags.com

TECHNICAL ENQUIRIES

+30 215 5000 300 / +30 23210 55035
it@multibags.com